Support

For Halloweeny Alarm questions, purchase restore, privacy requests or a problem with an alarm, contact app@mobizoft.com.

Help us understand the problem

Include your app version, Android version, device model and the steps that led to the issue. Do not send passwords or payment-card details. Only send a screenshot if it is needed, and remove unrelated personal information.

Alarm setup

In the app's Settings, check exact alarms, notifications, lock-screen access and alarm volume. Set battery use to Unrestricted. After a reboot, unlock the device once. Alarms cannot ring while the device is powered off; device restrictions or force-stopping the app can also affect delivery.

Restore Premium

Install the app through Google Play using the account that purchased Premium. Connect to the internet and open Settings → Restore purchases. Sign in when requested. Do not buy again if Google Play says you already own the item; contact support if restore fails.

Privacy and data requests

Read our Privacy Policy or follow the data-deletion instructions.